SHIPPING & PERSONAL PICKUP

SHIPPING

Within Europe

•   BANG & OLUFSEN Copenhagen Airport offers free shipping on all orders over 50€ in Europe.

•   All orders are shipped by UPS and will be delivered during the day – normally within 3 to 5 working days* from time the order was placed. You can check the status of your order at any time on your profile page.

Please note: 

•   BANG & OLUFSEN Copenhagen Airport makes every effort to deliver goods within the estimated timescales; however delays are occasionally inevitable due to unforeseen factors. If we does not deliver the goods within the estimated timescales please contact us to set an additional period of time for delivery appropriate to the circumstances. If we  fails to deliver the goods within that additional period of time, you will be entitled to terminate the contract.

•   BANG & OLUFSEN Copenhagen Airport has the risk and liability for damage to the goods during transport when delivering until you or someone appointed by you have taken physical possession of the goods.

•   UPS delivers all orders from playcph.com during the day time. 

•   If you choose to return the goods regardless of the situation you will have the risk and liability for damage to the goods during transport when returning until BANG & OLUFSEN Copenhagen Airport has taken physical possession of the goods. 

•   * Working days: BANG & OLUFSEN Copenhagen Airport can dispatch orders on working days only. Working days are Monday to Friday, please take this into account when placing orders over the weekend. For example, if you place an order on Saturday your order will be dispatched on the next working day, which is Monday.

PERSONAL PICKUP

Buy online and pick up same day. When you order at beocph.com we offer you two delivery options. Either we ship to your home address for free or you pick up your order in  BANG & OLUFSEN Copenhagen Airport. With personal pickup you have the following advantages:

  • The product is reserved and ready for you within a few hours.
  • In and out of the store right away with your new product.
  • The dealer can demonstrate the product when you pick up.
  • Get help in-store on how to setup your new product.
  • Return and exchange in the store, no shipping needed. 

 To personally pick up your order, select “Pickup”, when you check out. You will then be presented with available stores - and you can choose the most convenient one for your pickup. It is very easy just:

  1. Choose your product online.
  2. Select personal pickup and the store most convenient for you.
  3. Fill in your payment details and your card will be charged upon pick up your product in-store.